Welcome to TECHIN 523! This studio-based course will introduce you to the wide range of essential data collection and analysis methods related to user research and user evaluation. For the first 7 weeks, you will learn and practice a set of methods and apply them to a topic related to technology innovation. The other 3 weeks will be a longer-term project where you will combine the methods learned in the previous 7 weeks into a more in-depth exploration on a topic of your choosing or in support of your Launch project.

INSTRUCTIONAL TEAM

Name	Role	Email
Julie Kientz	Professor	jkientz@uw.edu
Kai Lukoff	Teaching Assistant	kai1@uw.edu

IMPORTANT LINKS

Announcements: Messages for all students
Who's Who Slides: A slideshow about all of us
Syllabus: Course overview, grading, policies, etc.
Distinction: Details about distinction and strategies to get it
Slack Invite Link: Use this to join the TECHIN 523 Slack server
Resources: Google doc with resources related to course topics
Textbooks:
- Martin & Hanington - Universal Methods of Design UW Library Link
- IDEO Method Cards
How to view instructor feedback in Canvas
Class Mailing List: techin523a_sp19@uw.edu

WEEKLY TOPICS (tentative)

Week	Class Date	General Topics	Readings: Martin & Hanington Methods	Assignments
1	4/1	Course Overview, Primary methods: Interviews, Contextual Inquiry, Affinity Diagramming, AEIOU General Concepts: Qualitative vs. Quantitative Research, User Engagement Frameworks (Slides)	91 Triangulation 48 Interviews 43 Focus Groups 52 Laddering 90 Triading 03 Affinity Diagramming	P1, Who's Who Slide
2	4/8	Primary Methods: Contextual Inquiry, Task Analysis, AEIOU General Concepts: Qualitative vs. Quantitative Research (Slides)	02 AEIOU 20 Contextual Inquiry 57 Observation 06 Behavioral Mapping 42 Fly-on-the-Wall observation 59 Participant Observation 76 Shadowing 04 Artifact Analysis 27 Design Ethnography 84 Task Analysis	P2
3	4/15	Primary Methods: Surveys, Crowdsourcing, Personas General Concepts: Participant Recruitment & Inclusiveness (Slides)	23 Crowdsourcing 67 Questionnaires 83 Surveys 75 Semantic Differential 63 Personas	P3
4	4/22	Primary Methods: User Analytics, A/B Testing (Slides)	78 Site Search Analytics 50 Kano Analysis 15 Competitive Testing 97 Web Analytics 01 A/B Testing 51 Key Performance Indicators	P4
5	4/29	Primary Methods: Exploratory Field Deployments, Diary Studies General Concepts: Ethics of Research with Human Subjects (Slides)	38 Experiments 39 Exploratory Research 30 Diary Studies 37 Experience Sampling Method 64 Photo Studies 24 Cultural Probes 92 Unobtrusive Measures	P5
6	5/6	Primary Methods: Heuristic Evaluation, Cognitive Walkthroughs General Concepts: Analytical vs. Empirical Evaluations Note: Julie and Kai out of town at CHI. Linda Wagner will be Guest Lecturer. (Slides)	46 Heuristic Evaluation 13 Cognitive Walkthrough 81 Stakeholder Walkthrough	In-class Activity P5 continued
7	5/13	Primary Methods: Usability Studies General Concepts: Documenting User Research & Evaluation (Slides) Note: Kai out of town	87 Think-aloud Protocol 93 Usability Report 94 Usability Testing 29 Desirability Testing 69 Remote Moderated Research 34 Evaluative Research 05 Automated Remote Research	P6
8	5/20	Primary Methods: Beginning your final projects General Concepts: Choosing the right methods for your topic Final Project Pitches (Slides)	74 Secondary Research 53 Literature Reviews	P7 - Initial Pitches Pitch Template
9	5/27	No Class - Memorial Day -Option to sign up for project consultations during this week by 5/29 at 10 PM		Sign up to... Meet w/ Julie Meet w/ Kai
10	6/3	Final Presentations (Slides)		P7 - Final Presentations
F	6/12	Final Reports Due at 10 PM		P7 - Final Report

TECHIN 523 A Sp 19: User Research And Evaluation Studio